Best AI Phone Receptionist

Frontdesk (My AI Front Desk): an AI receptionist for property managers

An AI receptionist bundled with texting, email, chat and a CRM, with the most specific property-management integrations in this guide.

By The editors · Updated · 2 min read

Contents
  1. What Frontdesk does
  2. Published evidence
  3. Strengths and limits
  4. Pricing
  5. Questions to ask Frontdesk
  6. Sources
TypeAI receptionist and CRM
PricingPublished
Websitemyaifrontdesk.com

Frontdesk sells an AI receptionist as part of a wider set of AI agents for customer contact: web chat, SMS, email, outbound calls, a CRM and automations⁠12.

Best for: Property managers and service businesses that want an AI receptionist connected to their property-management software, plus texting, email and chat.

Not the right fit for: Companies that want human receptionists, or that need the AI to work across departments beyond customer contact.

What Frontdesk does

Frontdesk says one AI handles conversations across voice, SMS, WhatsApp, email and web chat, qualifies leads, books appointments and writes back to the CRM. It builds its knowledge base and playbooks from the company's website and documents, and supports more than 20 languages⁠12. Custom actions let the receptionist transfer a call, send a text, look something up or push data to another app⁠2.

For property managers, Frontdesk names integrations with Yardi, AppFolio, Rent Manager, Entrata and RealPage, covering leasing, maintenance, rent delinquency and renewals⁠3.

Published evidence

  • Zest Properties. A Detroit-area property manager handles more than 5,000 interactions a month across more than 1,000 units, including more than 2,000 calls; its COO says a day of delinquency calls was done in five minutes. Vendor-published case study.⁠4

Strengths and limits

Strengths

  • Named two-way integrations with the main property-management systems.
  • One AI across voice, SMS, WhatsApp, email and web chat.
  • A named property-management case study.
  • Low published entry price.

Limits

  • Usage beyond the included minutes is billed in credits.
  • The case-study figures are vendor-published.
  • No human receptionist service.

Choose another option if: Your calls need trained people, or the work they create sits in systems other than a CRM or property-management software.

Pricing

Published: Business-in-a-Box $99 a month, or $79 billed annually, including 200 voice minutes. Further voice use at 25 credits ($0.25) a minute; enterprise rates lower.

Questions to ask Frontdesk

  • Which fields does it write in our property-management system, and in which direction?
  • How are emergencies routed to our on-call staff at night?
  • How many credits would a typical month of our calls and texts use?
  • Who can open call recordings and transcripts?

See how Frontdesk compares with the other options in the main guide.

Sources

  1. Frontdesk: the AI receptionist and AI workforce. Frontdesk (My AI Front Desk). Accessed 8 Nov 2026.
  2. AI receptionist pricing. Frontdesk (My AI Front Desk). Accessed 8 Nov 2026.
  3. AI for property management. Frontdesk (My AI Front Desk). Accessed 8 Nov 2026.
  4. How Zest Properties uses AI to handle 5,000+ monthly interactions across 1,000+ units. Frontdesk (My AI Front Desk), 24 Jul 2026. Accessed 8 Nov 2026.

Further reading